Send and Returns
Shipping time
We sell products from our own brand MD and from the brand F.R.A, our own brand items will be shipped in 1-4 days and the F.R.A products in 1-7 days.
We ship worldwide, a breakdown of the shipping time:
- Netherlands 1-2 days
- Germany & Belgium 2-4 days
- Europe 3-10 days
- Outside of Europe 1-2 weeks
- Australia & New Zealand 2-3 weeks
Postage costs
Europe €4 to €12
Outside Europe €12 to €24
Returns
Is your product not the right fit? Please contact us, there's still a lot to fix with spare parts. If you want to return it in it's entirely, please send an email to marloes@mdequestrians.com with your order number and reason for return. We are able to send you a return label if you're in a EU country or USA, if you're from a country outside of the EU or US you can return the order to the return adres:
Return Adress:
MD equestrians
T.a.v. Marloes Blok
Uitgeesterweg 27
1911NK Uitgeest
Nederland
How to return the products:
- Put the item unused, with card and clean (it is allowed to fit) in the original packaging and write the return address clearly on the package; Drop off your package at a post office;
- If you return the entire order, you will receive the total purchase amount back on your account. The shipping costs for returning are for your own account;
- If you return part of the order, you will only receive a refund for the purchase price of these items. In that case you will not receive any shipping costs of your original order back;
Returning part of your order is at your own risk. So keep the proof of delivery until your package has arrived and processed with us. You will receive an e-mail from us when we have received your package and when your money has been refunded;